Aquasana Water Filter
A-01-04, Sri Cassia,
Jalan Laman Puteri 1,
47100, Puchong,
Selangor, Malaysia.
+603-7980 6229
+60173147880

Waterborn

WATERBORN: Outdoor Water Filter | Water Filter Outdoor Malaysia

Q:
Why does WATERBORN outdoor filter is the best choice for the busy people?
A:
Besides being able to filter out cleaner water than conventional water filters, the WATERBORN outdoor filter is also very reliable. The water filter vessel is durable, does not rust and will still filter clean water even if you forget to backwash for a long time. When the filter is blocked, all you need to do is wash the Sitron canvas filter cartridge and its normal function will be restored. There is no need to change the filter cartridge in the short term. WATERBORN filters are incomparable to other filters and are reliable, eco-friendly, economical and durable.
   
Q:
Where is the suitable location to install the WATERBORN outdoor filter?
A:
We would normally recommend that the water filter be installed directly after the government supply water meter. If you are drawing water from a water tank using a water pump, then it would be recommended that the water filter be installed immediately before the the water tank inlet to keep the water tank is clean.
   
Q:
Is the WATERBORN outdoor filter easy to be installed?
A:
It is fairly easy to install with basic plumbing know-how. Simply connect the incoming water supply to the water filter, connect an outgoing supply to the house and another outgoing pipe for backwash purpose. The markings are clearly marked on the water filter to make it easier to install. We also offer installation services.
   
Q:
Do you provide installation service?
A:
Certainly! We have experienced technicians who can do all the installation for you so that you can sit back and relax.
   
Q:
Will installing a WATERBORN filter affect the water pressure?
A:
Since the WATERBORN filter has a large filtration surface area, it will NOT affect your incoming water pressure and is capable of filtering large amounts of water before it needs to be serviced or backwashed.
   
Q:
The quality of the water supply in my area is unstable; sometimes it is very dirty. Even with a sand media water filter installed, the result is still not satisfactory. Can WATERBORN really be different than most sand media filters?
A:
Absolutely. WATERBORN filters water 10 times cleaner than conventional sand media filters. They provide constant and cleaner filtered water with being low maintenance.
   
Q:
The sand filter that I am using now requires 10-20 minutes of backwash maintenance weekly and wastes a lot of water! Does the WATERBORN require similar maintenance?
A:
No. Depending on your water usage, you may need to perform backwash probably once every 3-6 months. However, if you do not wish to perform backwash, you can always remove the sitron canvas filter and wash it manually using a pressure pump. However, you do not have to any maintenance if the water pressure in your house is normal.
   
Q:
Is the filter difficult to dismantle if I need to wash the sitron canvas filter?
A:
No.. All you need is a pair of pliers. But if it is too troublesome for you to do that, please feel free to call us and we will do it for you.
   
Q:
I have used the similar canvas filters before, but I faced many problems such as filter clogging easily. Over time the plastic covers become difficult to open, break easily and the colours fade quickly. Will WATERBORN give similar problems?
A:
No. WATERBORN uses the latest technology called SITRON. The filtration surface area is much larger than that of the other brands in the market and therefore is less likely to clog. The high quality stainless steel vessel is durable and will not break easily nor fade. The lifetime warranty that comes with the purchase of the WATERBORN filter makes it a smart economic investment.
   
Q:
What does the warranty cover?
A:
If the WATERBORN vessel has a sudden leakage, we will repair the filter vessel for you for free. You only need to bear the transportation charges.
   
Q:
Do you provide after sales service? Who we should contact for if we encounter problems?
A:
All our new and existing customers enjoy the after sales services provided by our company. All you need to do is call our service hotline and we'll arrange door to door service as soon as possible!


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